All our online orders are handled through Paypal
There are several ways to pay for your merchandise through PayPal. The most convenient and quickest is with your credit card or debit card through PayPal- which is incorporated into our website.
Is the item I see, the actual item I will receive?
The item you receive is identical to the item we display on our site. We never substitute or change any item.
What if the item is out of stock?
We keep our merchandise current but if an item is not available at the time of your purchase, we notify you IMMEDIATELY and give you the option of cancelling your order, waiting for a backorder or offer you a similar item.
How long will my order take?
We ask for a MINIMUM of 4 weeks to accommodate any payment or shipping delays. We work diligently to finish your order and ship it out to you as quickly as possible. Only very rarely does an order take significantly longer than two weeks.
- Do you have a catalogue?
Our website is our catalogue. At this time, we do not have plans to produce catalogues for distribution.
- Do you offer volume discounts?
As a general rule we do not offer volume discounts. We offer excellent quality products competitively priced.
- I have a small business. Can I buy your products for my store?
We do not offer wholesale packages at this time. We expect to have wholesale items in limited quantities in the very near future.
- What is PayPal?
PayPal is a secure service that allows you to instantly send money to anyone with an email address and is used by millions of members in 26 countries worldwide. As a PayPal member you can charge your payment to either a credit card or debit your checking account.
- Sending money through PayPal is instantaneous - which means that we can ship your items faster - and PayPal also increases your safety by keeping your financial account information private.
- Paypal accepts your payment on our behalf, and forwards the payments to our account. Paypal operates a secure site. Your credit card information is not passed along to us-- just the payment.
- If you're not a PayPal member, you will be prompted to complete an application form before the purchase is processed.
- If you have problems with your credit card payment, you may call PayPal toll-free at 1-888-221-1161.
Go directly to Paypal for further information www.paypal.com
* Currently our orders are shipped throughout Canada
* Information on "FAQ" and "Order Info" pages, applies to Bridal Basics products only and excludes third party sites
* Bridal Basics products listed, are in Canadian funds
* Third party sites we link to are excluded from our price guard and deal in a currency of their choosing
* Shipping Charges are added at checkout and are subject to change.
* All sales are final. Absolutely no returns, refunds or exchanges. If your item is damaged upon receipt, we will supply you with a tracking number to pursue a claim.